For shops, offices, landlords and builders

A signed waste transfer note for every load.

When your business hands over waste, it needs a registered carrier and the right paperwork. Carriers who use CWR Micro do that paperwork with you, on the spot.

What you get from a carrier on CWR Micro

Waste transfer notes signed on site

For non-hazardous waste, the driver fills in the note on their phone with the waste description and code, and you sign on screen. You get a copy, and a business keeps its notes for two years.

Hazardous waste done properly

For hazardous waste the carrier fills in a consignment note instead. Producers and holders keep hazardous waste records for three years.

Season tickets for regular collections

Same non-hazardous waste collected again and again? One season ticket can cover the collections for up to a year, so there's no new note to sign each time.

Book online, with photos

Send photos of what needs collecting and pick a day. The carrier confirms the price before they come, and invoices you from the job.

Waste rules differ across the UK; this page covers England and Wales. Sources: GOV.UK waste transfer notes and season tickets · GOV.UK hazardous waste records

More detail, with official sources: waste paperwork guides.

Workplace recycling in Wales

Wales: since 6 April 2024, workplaces must separate paper and card; glass; metal, plastic and cartons; food (if over 5kg a week); small electricals; and unsold textiles, and have them collected separately from other waste.

Source: GOV.WALES workplace recycling guidance

Find a carrier for your business

Ask your waste carrier if they use CWR Micro, and for their booking link. If they don't, they can try Pro free for 14 days.

Questions to ask any waste carrier

Ask before the day, whoever you use. A good carrier will be glad you did.

Are you a registered waste carrier, and what is your registration number? Check it on the public register before the day.
Where will my waste go? Ask, and check the site is authorised to accept that type of waste.
What paperwork will I get? For business waste, make sure the required transfer paperwork is completed. For household waste, ask for a receipt and keep the collector's details.
What does the price include, and is there anything you won't take?
Can I see the vehicle's registration? Note it down on the day.

Source: Waste duty of care: code of practice (GOV.UK)

How to check a registration number on the public register for where you are

More from CWR Micro

How it works Running a waste business on CWR Micro, from bookings to signed notes. Your waste duty of care What the law asks of households and businesses, in plain words. Waste paperwork guides Waste transfer notes, consignment notes, checking a carrier and tracking dates. For households Book a registered carrier for rubbish, garden waste or furniture. Questions and answers Prices, phones, paperwork and how carriers are checked.